shipping + returns
Domestic Shipping
- Orders ship via USPS First Class, USPS Priority, or UPS.
- Orders of 1 or 2 pairs of socks may not include tracking numbers. Please check your mailbox for delivery.
- Double-check your shipping address! We cannot reroute packages once they are in transit.
- Once your order has been handed to the carrier, you assume ownership of the risk and title for your merchandise.
International Shipping
- We ship via USPS Priority International, UPS, and DHL.
- Duties, taxes, and customs charges are not included in the shipping fees at checkout. You may need to pay these fees upon delivery.
- We are not responsible for any customs fees imposed.
If you choose to return an item, you are responsible for shipping costs, duties, taxes, and customs fees incurred.
Express Shipping
- Express shipping is available starting at $25.
- Delivery time depends on the shipping carrier and destination.
- For time-sensitive orders, please contact us before placing your order to confirm availability.
Returns & Refund Policy
We accept returns that is unopened and in its original packaging within 20 days of delivery.
Eligibility
- Items must be unopened, in original packaging, with all labels intact.
- Due to the nature of essential items, we cannot accept returns on opened or used products.
Return Shipping & Authorization
- Customers are responsible for return shipping costs unless the item is defective.
- If returning a defective item, we will provide a prepaid return label.
- All returns must be approved before sending. Please contact us for authorization.
If you have any questions, feel free to reach out—we’re happy to help!
Contact
📧 Email: Tabbisocks@liveyourcolour.com
For tracking or delivery inquiries, contact your local carrier:
- U.S. Postal Service: 1-800-222-1811
- UPS: 1-800-742-5877
Safe travels for your package!